User Feedback Directs Gale’s Product Development

Video call

│By Rebecca Bowden, Associate Acquisitions Editor, Gale Primary Sources│

Here at Gale, our users are central to what we do – understanding their perspectives and opinions, and then using that to guide our product development, is something close to our hearts. In 2019, the Gale Primary Sources publishing team established a taskforce which specifically sought to improve our knowledge of what was going on in our customer’s heads in relation to Teaching and Learning – and beyond.

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Coping at College – Research Resources and Mental Health

Stressed student in bedroom

│By Evelyn Moran, Gale Ambassador at the National University of Ireland, Galway│

When I first started university just over three years ago, I had a bit of a cry to myself that first night alone in my room. Part of me wanted to call my mam and say, “I don’t know what to do, please come get me”. Orientation week was jam-packed. There was lots of wandering around with a map in hand, asking for directions and following people I recognised, working out whether I had time to make the Philosophy talk, or should I go straight to Celtic Civ instead? My friends from home were at different unis, and I wasn’t all that great at starting conversations with new people. (One time I talked about a wobbly chair until silence took over…) It got easier, but many things remained jumbled.

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