User Feedback Directs Gale’s Product Development

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│By Rebecca Bowden, Associate Acquisitions Editor, Gale Primary Sources│

Here at Gale, our users are central to what we do – understanding their perspectives and opinions, and then using that to guide our product development, is something close to our hearts. In 2019, the Gale Primary Sources publishing team established a taskforce which specifically sought to improve our knowledge of what was going on in our customer’s heads in relation to Teaching and Learning – and beyond.

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